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About visas, money, housing, employers, what happens when things go wrong — anything. Every question gets a reply within one business day, and the useful ones join the answers below so the next person doesn't have to ask.
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Answers so far
Who actually issues my visa?+
A US State Department–designated sponsor organization — not Arrivo. We coordinate with them, and you'll know exactly who they are, by name, before you commit to anything.
What do I pay, and when?+
Nothing until you're placed and earning. Then a flat $150 for each month you worked — $0 in any month you didn't — never more than 12 billed months. A 4-month summer stay caps at $600.
What if my visa is denied?+
You owe us $0. Nothing, ever. There is no fee, deposit, or admin charge at any point before you're working.
How much cash do I need on day one?+
We charge $0, but you should land with $1,000–1,500 for flights, food, and your first weeks — your first paycheck lags behind your start. Depending on your skillset and screening interview, Arrivo may cover part of this as a grant. We build your personal budget with you during screening.
Do employers pay anything?+
No. That's deliberate — employers who pay nothing have no reason to say no, which is what makes placements happen.
Can you guarantee me a job and a visa?+
No — and you should run from any agency that says yes. We guarantee honest screening, a real process, and $0 owed if it doesn't happen. The decision is always the employer's and the embassy's.
How long does the whole thing take?+
Usually 3–4 months from application to landing. Embassy backlogs can stretch that — we won't push you to buy a non-refundable ticket until the visa is in your passport.
Do you place people in private homes — nanny, housekeeper, companionship work?+
No, and we won't. Private-household domestic work is prohibited in the visa categories we use, and it's the corner of this industry with the worst history of worker abuse. If you want to work with families professionally, the legal path is licensed childcare or elder-care facilities — ask us about license prep.
Can you help me get a US license (cosmetology, barbering, massage therapy, food handling)?+
Yes — license prep is part of what we do. During screening and after arrival we map your target state's requirements, prepare you for the study and exams, and connect you with legitimate schools. Cost-assistance grants can apply. What we never do is provide fake credentials or 'licenses' that won't survive an employer's check.
This list grows with every real question we get. Ask yours — it might be the next one here.